Our Terms & Conditions

Our terms & conditions for the DataStories products.

DATASTORIES

Terms of Use for the use the DataStories Platform, Standalone and SDK Products

Last update March 26, 2024

These terms of use (Hereafter “Terms”) apply to the DataStories Platform ( cloud based), DataStories Standalone (local installation) and DataStories SDK Product provided by DATASTORIES International NV company created under Belgian law, with registered offices at 2300 Turnhout, Antione Coppenslaan 27/11, Belgium, registered in the Belgian register of legal entities under number 0836.737.737. (Hereafter “DATASTORIES”) and which are made available through its Website (Hereafter “Website”).

Please read these Terms carefully as they define your legal rights and obligations towards DATASTORIES each time you register on our Website on platform.datastories.com for a trial run or each time you use our products as a licensed user.

When you create an account and each time you register in order to get a trial or each time you login to use our product as a licensed user (Hereafter “Registration, you will be asked to confirm that you have read these Terms of use and that you agree that their content is binding to you.

Your visit to the Website, your Registration and each use you make of DATASTORIES’ Products & Services, automatically involves that you have read and approved these Terms.

These Terms may be revised or updated without notice. Therefore we advise you to review these Terms on a regular basis. The latest version of the Terms is always available on the DATASTORIES Website.

I. Definitions & Object of the terms

  1. Purpose of the Products & Services provided by DATASTORIES

    DATASTORIES is an A.I. and machine learning solution Company which provides consulting services as well as licenses which gives its customers access to its Products & Services (programs and algorithms) in order to help them analyse their Company’s data and take effective decisions based on recognizable patterns.

  2. Definitions

    DATASTORIES : A company under Belgian law, with registered offices at 2300 Turnhout, Antoine Coppenslaan 27/11, Belgium, registered in the register of legal entities under number 0836.737.737.

    Registration: The process of obtaining access to the trial or commercial version of the Products provided by DATASTORIES by filling out the registration form.

    Account: The user account created upon acceptance of the Registration terms.

    User(s): Any registered person that uses the trial or commercial version of the Products provided by DATASTORIES.

    Company: A legal entity that is controlled by, or controls, or is under common control by User.

    Third Party: Any individual or legal entity that is not DATASTORIES, the User or the Company.

    Product(s): Any software licensed by DATASTORIES for the purpose of this agreement, including documentation, enhancements and error corrections. Product may also be referred to as “Cloud, Standalone or SDK Product”.

    Platform: An interactive space accessible to registered Users where they can have access to the Products on a trial or licensed basis.

  3. Subject of the agreement and license grant

    1. In return for his/her Registration, the User obtains a permission to use a DataStories Product on a trial basis or on the basis of a paid license for a limited period of time through means of his/her personal account. Features in the trial version can be limited compared to the full version.

    2. The trial version provides Users:

      • Secure user access to the Platform for an upon agreed period.
      • The opportunity to evaluate the Product individually for potential purchase of a license to the Product. The User is not allowed to conduct business with the Product during the trial period.

    3. The license granted to the Users is limited to a non-exclusive, non-transferable and non-sublicensable license of use of the Product.

    4. No ownership of any content of the Product or any other Products & Services of DATASTORIES shall be transferred by DATASTORIES to the User.

    5. DATASTORIES has the right to add innovations or to modify the Product at its own discretion. The User will be notified in timely fashion about the execution of updates and/or upgrades in as much as these, in the judgment of DATASTORIES may be important to the use of the Product.

    6. All rights of use granted to the User are subject to full payment of the fees for the license. DATASTORIES reserves the right to revoke the use of the Product at any time without notice until full payment.

II. Terms of Use

  1. Registration

    1. In order to access the Product, the User has to create an account.

    2. In order to create an account, the User has to fill out the Registration Form on the Website with his/her personal information. This form must be completed correctly and entirely. DATASTORIES can unilaterally, immediately, definitely and without prior notice terminate / disconnect the account linked to an incomplete or incorrect Registration.

    3. Users are not allowed to use third parties identities, proxy’s, temporary e-mail addresses and/or more than one (1) username.

    4. The account is created strictly for the registered User. The registered User is not allowed to share this account with third parties.

    5. A User is not allowed to start different trials from different email addresses.

    6. During the Registration process, the User must agree to the present Terms, by ticking a box provided therefore.

    7. DATASTORIES reserves the right to agree or refuse the Registration request. The Registration may notably be refused for the following reasons:

      • The User is not, or not anymore, an employee of Company he or she indicated in the Registration form;
      • The User does not communicate the data asked for the identification or communicates incomplete or wrong data;
      • The User tries to register more than once e.g. under different pseudonyms; or providing different email addresses;
      • The User uses a third party’s identity;
      • The User does not comply with the obligations incorporated in these Terms of Use, did not comply with them in the past or DATASTORIES can reasonably assume that he or she will not comply with them in the future;
      • Any other reason based on which DATASTORIES can reasonably decide to refuse the Registration.

    8. As soon as the Registration is complete, the User is registered on the list of the Users who will be able to get a trial or commercial version of the Product.

  2. Access

    1. At its own discretion, DATASTORIES reserves the right to issue a warning to the Users or to refuse temporarily or permanently the access to the Product.

    2. Any refusal may notably but not exclusively be based on any of the following reasons:

      • The User is not, or no longer, an employee of Company he/she indicated in the Registration form;
      • The User registered incompletely or incorrectly or filled out the Registration form incompletely or incorrectly;
      • The User communicated his identification data to a third party;
      • The User tried to start a different trial or commercial version with a different email address;
      • The User uses a third party’s identification data;
      • The User tries to use the Product to cause damages of any kind or for a wrong purpose;
      • The User does not comply with the obligations contained in these Terms, did not comply with them in the past or DATASTORIES can reasonably assume that he will not comply with them in the future;
      • The User attempted to copy or reverse engineer the Product;
      • The User used the Product for an illegal or unauthorized purpose (contrary to these Terms or the law of the User’s jurisdiction);
      • The User tried to modify, adapt or hack the Product or modify another website so as to falsely imply that it is associated with the Product, DATASTORIES or one of its services, third party vendors or hosting partners.
      • Any other reasons out of which DATASTORIES can reasonably judge that the access must be refused.

  3. System requirements

    The User should take into account the following system requirements. Requirements can be updated for each new release and will be available in the release notes.

    DataStories Platform

    * A modern browser: Chrome 120+, Firefox 115+, Safari 16+, Microsoft Edge 120+  
* Screen resolution above 1366x768  
* Minimum 8GB of RAM, more RAM required for larger/more complicated data sets.

    DataStories Platform on your own machine 

    * A modern browser: Chrome 120+, Firefox 115+, Safari 16+, Microsoft Edge 120+  
* Screen resolution above 1366x768  
* Minimum 16GB of RAM, more RAM required for larger/more complicated data sets.  
* \+5GB of free disk space

    DataStories SDK for Jupyter

    * Minimum 16GB of RAM  
* A modern browser: Chrome 120+, Firefox 115+, Safari 16+, Microsoft Edge 120+ (to view the HTML reports)  
* \+5GB of free disk space

  4. Limitation of liability

    4.1. DATASTORIES shall not bear any responsibility or liability for any internet or telecommunication cost that the User may incur, nor for the incompatibility of the systems of the Users with the system requirement of DATASTORIES.

    4.2 DATASTORIES is under no circumstance responsible or liable for the Content offered through the Product and for the data imported for which User is the sole responsible and liable. The content provided by DATASTORIES is prone to amendments, can always be removed and is made available to the User without any explicit or implicit guarantees regarding its correctness. DATASTORIES is neither liable for the damages caused by the use of the content of the Product, regardless of the fact that it seems accurate or not, nor for the damages caused by the use or circulation of this Content.

    4.3. DATASTORIES makes every effort in order to provide access to the Product 24 hours a day, 7 days a week. Regarding the technical features of computers, and the internet, and the necessity of periodic maintenance, update and upgrade, DATASTORIES cannot guarantee an uninterrupted access to its Products. DATASTORIES will make every effort to remedy the reasonable causes of discontinuance or suspension of the access as soon as possible.

    Such discontinuance or suspension can be caused by technical problems such as, but not limited to, a server crash or an error, bug or virus causing problems with the Product. They are specific to the providing of this kind of services and will not be assimilated to failure in regard of DATASTORIES. Such difficulties will lead in no way to penalty or compensation as regards to DATASTORIES. Nor can DATASTORIES be held liable for any consequences or direct or indirect damages caused to third parties or Users by any aspect of the Product, irrespective of the reason.

    4.4. Other Products & Services or websites of third parties to which the Website occasionally refers are not managed, hosted or maintained by DATASTORIES. DATASTORIES is not liable for the content of these sites, for the links referring to them or for the amendments and updates made on them.
    4.5. Users are responsible for maintaining the security of their account and password. DATASTORIES cannot and will not be held liable for any loss or damage which is the consequence of the User’s failure to comply with this security obligation.

    4.6. The User is responsible for the contents and correctness of the data he or she places on the Platform or provides by means of the Product.

    4.7. The User is also responsible for the legal collection and further use and any other processing of a person’s Personal Data as defined by the General Data Protection Regulation (Regulation EU 2016/679 hereafter the “Regulation”) he or she processes by means of the Platform or by using DATASTORIES Product.

    4.8. DATASTORIES claims no intellectual property rights over data submitted by Users and will not process it or share it with other parties. DATASTORIES may only retrieve a dataset which caused technical issues in an anonymised version for debugging purposes. Uploaded data will be deleted upon termination of their account by Users.

    4.9. DATASTORIES does not offer warranty, explicit or implied, and cannot be held liable for the safety of the Content uploaded by the User or for any theft or loss of or damage to the Content. The User should always provide proper back up at his own responsibility and expense.

    4.10. The User understands that DATASTORIES may use third party vendors and hosting partners (Hereafter “Suppliers”) to provide the necessary hardware, software, networking, storage, and related technology required to run the Product.

    The User hereby safeguards DATASTORIES, its officers, directors, agents, and employees from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way, connected with any disputes arising between User and any suppliers, or between User and other Users.

    4.11. The User assumes all responsibility and risk with respect to his or her use of the Product. DATASTORIES products & services are available “as is,” and “as available”. The User understands and agrees that, to the fullest extent permitted by law, DATASTORIES disclaims all warranties, representations and endorsements, express or implied, with regard to its Products & Services, including, without limitation, implied warranties of title, merchantability, non-infringement and fitness for a particular purpose. DATASTORIES does not warrant use of the Products & Services will be uninterrupted or error-free or that errors will be detected or corrected. DATASTORIES does not assume any liability or responsibility for any computer viruses, bugs, malicious code or other harmful components, delays, inaccuracies, errors or omissions, or the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Products & Services. DATASTORIES has no duty to update or modify the products & services and DATASTORIES is not liable for its failure to do so. In no event, under no legal or equitable theory (whether tort, contract, strict liability or otherwise), shall DATASTORIES or any of its respective employees, directors, officers, agents or affiliates or suppliers, be liable hereunder or otherwise for any loss or damage of any kind, direct or indirect, in connection with or arising from the Products & Services, the use of the Products & Services or DATASTORIES’s agreement with the User concerning the Products & Services, including, but not limited to, compensatory, direct, consequential, incidental, indirect, special or punitive damages, lost anticipated profits, loss of goodwill, loss of data, business interruption, accuracy of results, or computer failure or malfunction, even if DATASTORIES has been advised of or should have known of the possibility of such damages. If DATASTORIES is held liable to the User in a court of competent jurisdiction for any reason, in no event will DATASTORIES be liable for any damages in excess of one hundred fifty euros (€150.00). Some jurisdictions do not allow the limitation or exclusion of liability for consequential or incidental damages, so the above limitation or exclusion may not apply to certain users. If any limitation on remedies, damages or liability is prohibited or restricted by law, DATASTORIES shall remain entitled to the maximum disclaimers and limitations available under this agreement, at law and/or in equity.

    4.12. The User will safeguard and hold harmless DATASTORIES from any claim of the authorities or third parties against DATASTORIES related to any kind of breach of these Terms by the User and will compensate DATASTORIES in full for any damage which it would suffer accordingly.

5. Fair (accepted) and safe use of the Products & Services by Users
5.1. By Registration and use of the Product, the User undertakes to: - Use the Product in accordance with these Terms;
- Behave as a responsible and careful User;
- Not act in any way that could harm DATASTORIES and/or other Users;
- Not be registered on different accounts using different User’s names or email addresses;
- Give information as User that is accurate, up-to-date and complete;
- Not use the identity of a third party or entity or use a fake personal or company name;
- Not use a User’s name / password that does not belong to him;
- Make sure as far as possible to keep his User’s name / password / code secret and make sure that they are not used by third parties;
- Immediately notify DATASTORIES in case of any abuse of his User’s name / password / code;
- Immediately notify DATASTORIES in case of any breach, even if only potential, of the security of their Account or third parties’ rights;
- Not infringe, copy, spread, sell, give to third parties or use the security measures established by the Product;
- Not undertake to copy or reverse engineer any of DATASTORIES’ Products & Services or any part thereof;
- Refrain from uploading or processing through the Product personal data that has not been collected or that may not be processed further in compliance with the Regulation.
- Protect in an adequate way his personal devices against viruses and other similar risks, including computer hacking.
- Comply at all times with any instructions for use of the Product which DATASTORIES makes from time to time;
- Not use the Product for any illegal or unauthorized purposes. (Contrary to the Terms or any of the Laws of the User’s Jurisdiction.);
- Not modify, adapt or hack the Product or modify another website so as to falsely imply that it is associated with the Products & Services, DATASTORIES or its suppliers or services.
- Not sell, license, sublicense or otherwise transfer the Product or any portion thereof to a Third Party without DATASTORIES’ prior written consent.
5.2. The User will safeguard DATASTORIES from any claim of the authorities or third parties against DATASTORIES related to any kind of breach of the Terms and will compensate DATASTORIES in full for any damage which it would suffer following a breach committed by the User.

6.Intellectual property

6.1. DATASTORIES retains all ownership and all intellectual property rights to respectively the Product, the Content and all associated software.

Users are not allowed to copy, reverse engineer or use the Products & Services, Content, associated software or other elements linked to these in any way except in the manner described within these Terms without our prior and written authorization or unless permitted by law. The Product and other elements which are protected include notably trademarks, texts and articles, software, databases, forms, domain names, corporate names, product names, logos, algorithms, graphic elements and illustrations, graphs, music, colour combinations, slogans, lay outs, settlement sheets and any other element of the Product, Platform or Website that is prone to protection.

6.2. DATASTORIES claims no intellectual property over the User’s data or data from other person that Users may upload via the Product when using their trial or commercial version. However, the User hereby grants a licence to DATASTORIES to retrieve a dataset and use it in an anonymised form to re-run the Product for debugging purposes.

7. Duration and termination of an account

7.1. Once a User passed the registration and an account is made, the duration of the account is defined by the type of account (trial, commercial) and the fee paid for the use of the Product.

  • For commercial (paid) license: the User agrees that the license and corresponding support will expire automatically at the end of the subscription period, unless the User renews his license timely and provided that the User in all circumstances remains in compliance this the Terms of this Agreement.
  • For trial license: the User agrees that the license and corresponding support will expire automatically at the end of the trial period.

7.2. In case of termination of an account by the User, the User will no longer have access to the Product from the moment the license is expired.

7.3. In case of breach of the Terms of Use, the account of the User will be terminated immediately and permanently.

7.4. DATASTORIES can always decide to terminate the agreement without prior notice and with immediate effect, when the User fails to comply with any provision of these Terms of Use. In the event of such termination, DATASTORIES will be entitled to full compensation by the User of all possible damages and the User is not entitled to any compensation for the remaining subscription time.

8. Miscellaneous provisions

8.1. The User must comply with any applicable third party terms of agreement when using the Products & Services (e.g. User must ensure that his or her use of the Products & Services is not in violation of his or her data service agreement).

8.2. These Terms contain the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes and replaces all prior agreements or understandings, whether written or oral, with respect to the same subject matters that are still in force between the parties.

8.3. If these Terms would be amended, the amended version will be available on the Website and will be applicable from the User’s first visit following this modification. As from that moment, the User will be presumed to have read the modifications and to agree to them. For this reason, it is important to check the day of the last update at the top of the present Terms at every new visit.

8.4. Whenever possible, the provisions of this Agreement shall be interpreted in such manner as to be valid and enforceable under the applicable law. However, if one or more provisions of this Agreement are found to be invalid, illegal or unenforceable, in whole or in part, the remainder of that provision and of this Agreement shall remain in full force and effect as if such invalid, illegal or unenforceable provision had never been contained herein. Moreover, in such event, the Parties shall amend the invalid, illegal or unenforceable provision(s) or any part thereof and/or agree on a new provision, in such a way as to reflect insofar as possible the purpose of the invalid, illegal or unenforceable provision(s).

8.5. All issues, questions, and disputes concerning, but not limited to, the validity, interpretation, enforcement, performance and termination of this Agreement shall be governed by and construed in accordance with Belgian law.

8.6. All disputes concerning, but not limited to, the validity, interpretation, enforcement, performance and termination of this Agreement shall be submitted to the exclusive jurisdiction of the courts of Antwerpen.

8.7. For all further information or suggestions regarding this Term of Use, please contact DATASTORIES at the following address: info@datastories.com

III. Academic and Student Use.

DataStories provides any User that is a non-profit educational, academic and/or research institution, or a student, with a non-exclusive, non-transferable and non-sublicensable License for the Product. In these cases, the Product can only be used for non-commercial purposes. Any other use of the Product with the intention of making a profit, is not allowed.

All clauses of Part 1 and Part 2 of this License Agreement are applicable, except for:

  • The Student license to the Product is offered free of charge and expires at the latest when the Student obtains a PhD or comparable degree, or stops scholarship.
  • Features in the Student version may be limited compared to the full version.
  • DATASTORIES has no obligation to provide any support or additional service for Student licenses.
  • DATASTORIES excludes every liability for any damages that may occur.